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What Could You Accomplish If You Had More Energy?

July 26, 2012

Do you know that old saying “energy begets energy?” The concept is that the more energy you expend the more energetic you feel. So, if you’re feeling tired, get out and take a walk, go to the gym, clean the house – do SOMETHING and you’ll feel more energetic. Well, the same concept can be applied to the medical practice – and it’s the Practice Manager that sets the tone within the office. So if the Practice Manager is upbeat and energetic, then the practice and team will feel that energy and become more energetic themselves.

Have you ever walked into an office where the energy was low or, even worse, negative? You can see team members going through the motions – they’re doing their jobs, but there’s no enthusiasm or commitment. In this environment, patients are treated like a number. The job is getting done, but there’s no personality or vitality. The team can’t wait to go home.  And, I guarantee, the patients aren’t too eager to return.

The Practice Manager plays a pivotal role in setting the attitude for the environment of the office. He / she is responsible for motivating the team, handling concerns and complaints, setting policies that ensure the office runs smoothly, addressing challenges proactively, etc. When handled well, this will create a positive, energetic work environment with productive, motivated team members who are challenged to give their best each and every day. If handled poorly, the team deteriorates into disengaged, disgruntled employees who are caught up in poor office dynamics rather than focused on giving their best to their patients.

The Practice Manager has a great deal of influence over the key factors that impact and motivate the rest of the medical team within the practice.  The key to happy employees is in giving them:

So, as the Practice Manager, how do you ensure that you bring positive, upbeat energy to the practice each day?

 “To be fully engaged in our lives, we must be physically energized, emotionally connected, mentally focused, and spiritually aligned with a purpose beyond our immediate self-interest.” 

– Jim Loehr and Tony Schwartz, The Power of Full Engagement (2003)

What works for one person doesn’t necessarily work for the next. So look through the following list and choose the items that you know bring you energy. Try something new from the list and see how you feel. Add to the list. Share these ideas with your team – it’s a well-known fact that energy is contagious. A team of highly energetic people can completely change the environment of your practice.

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