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Next Entries »

My Employees Just Don’t Care About This Medical Practice

Monday, September 13th, 2010

A recent post by Mitch McCrimmon on Management Issues relates a common issue that office managers are facing today which is lack of interest from employees.  He goes on to point out that many employees are sensing their values are not appreciated within the office.  As a practice manager, you might be experiencing similar times when your staff just do not have the “buy in” to the practice.  How do you get your employees to appreciate and care about your practice as if it was their own?  This article brings up an important question: Are you soliciting input from employees? [...]

Medical Practice Mission Possible

Monday, August 9th, 2010

Do you know why you go to work practice manager?  You know, you fight the traffic in the morning, rush your breakfast or better yet, skip it, so that you can get to the medical office and dish out responsible decisions and answers for employees and doctors who need you.  Oh yeah, that’s why you get up on Monday morning because employees, patients and doctors need you.  Is it really?  You may feel an attachment to your paycheck these days and that may be the drive that gets you to the practice on time. Do you know what it is [...]

Does Hiring Employees Come With Any Guarantees?

Monday, August 2nd, 2010

This day and age we tend to think of everything coming with a guarantee or at least an assumption that it is going to work out for us.  For instance, if you were to purchase a big screen TV you would expect to have great picture and sound quality.  In fact, the manual that comes with your new TV states just that. However, before you purchased that TV you knew what the concept was of what you wanted.  When you began your search for this new TV you looked for what you wanted.  You knew whether you wanted LCD or [...]

Practice Manager, Being Part Of Your Solution

Tuesday, June 1st, 2010

Have you ever heard the saying “if you are not part of the solution then you are part of the problem”?  You might have even said this to your staff at least once in your career as a medical office manager.  Well, it is a good saying if it really applies.  So let’s take a look at conflicts and resolution to find out if you are part of the solution in your practice or actually part of the problem. There is another old saying that says “it takes two to tango”.  Yeah, kind of dates us to think of that [...]

Effective Employee Communication For Practice Managers

Monday, May 24th, 2010

Great communicators have the ability to gain rapport with people.  Their message is one that is well received and understood, even if the person is not in agreement.  As a medical practice manager are you communicating effectively with your employees so that your message is well received and understood?  Remember the importance is not in whether or not they agree with you, but rather if they comprehend what you are saying to them. When we are in great rapport with people we are working with, we are able to communicate with them better consciously and also on an unconscious level [...]

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