• Follow Us

• Categories

  • Business Coaching
  • Call Center
  • Chat Time
  • Management
  • Meaningful Use
  • Outsourcing
  • Patient Satisfaction
  • Practice Revenue
  • Reform
  • Solution Blog
  • Staff Relations
  • Thought Processes

• Recent Posts

  • Practice Manager, Can You Be Too Friendly at Work?
  • Announcing our FREE Webinar to Answer Your Meaningful Use Measure 15 Questions
  • Who’s In Control – You or Your Technology?
  • Don’t Take Any Risks with Meaningful Use Attestation – Violations Can Lead to Big Fines
  • Could EMR Scribes Make Doctors More Effective in the Exam Room?

• Tags

  5010 accounts receivable attestation collection process David Neagle doctors documentation electronic health record employees Facebook goal setting healthcare consulting HIPAA ICD-10 increase revenue leadership listening meaningful use meaningful use deadlines media medical manager medical office medical practice medical practice management office manager Overwhelm Patient Relations patient satisfaction policies and procedures POMAA PQRI practice management practice manager practice marketing strategies practice operations practice policies provider Reform security security risk assessment social media staff turnover Stin Hansen success Twitter
• 

  

  

« Previous Entries

Your Policies and Procedures Are Incomplete If They Don’t Include a Security Risk Management Process

Thursday, January 12th, 2012

Patient privacy and confidentiality of medical records is protected by the department of Health & Human Services through the HIPAA Security Rule. And, if your practice is using Electronic Health Record technology (EHR) and/or attesting to Meaningful Use, well-documented Policies and Procedures are at the heart of the HIPAA Security Rule Administrative Guidelines. The very first Administrative Standard refers to the prevention, detection, containment and correction of any security violations. As we’ve discussed over the last few weeks, if you are attesting to Meaningful Use, Measure 15 outlines the requirement of a security risk analysis that addresses potential security gaps [...]

Decrease Stress in Your Practice for a Happier Holiday Season

Thursday, December 15th, 2011

While there’s a lot of joy and quality time spent with friends and family during the holidays, there’s no doubt the season is fraught with stress. Your already full and busy life kicks into high gear as you add entertaining, shopping, gift giving and holiday parties to your schedule.  In the medical field it’s also a time when there’s an increase in patient demands as winter illnesses settle in and patients hurry to use benefits before the end of the year.  It’s easy to see how workplace productivity decreases and stress increases from Thanksgiving to the New Year. So, as [...]

You Won’t Make It As A Practice Manager Unless You Learn To Do This

Thursday, November 17th, 2011

In your office, who is your security manager, privacy manager, compliance director?  Who are you sending to the next meeting about Meaningful Use?  Who keeps your Policies and Procedures up-to-date?  Who handles special projects? If you answered you, the Practice Manager every time, then you need to brush up on your delegation skills. If you don’t learn to delegate, then you’re not going to make it as a Practice Manager. It’s clear that today’s Practice Manager cannot be in the details and still get it all done.  But, just as dangerous is the Practice Manager who assigns a critical task [...]

The Art of Delegating In A Medical Practice

Sunday, March 6th, 2011

There is an art to delegation that most people prefer not to exercise for many reasons.  Some of those reasons may be legitimate in the way that they serve us for the reason of explaining, but overall, finessing the art of delegation becomes a learned and valued skill that over time can save you: Undue stress and worry Time to do other things that are more worthy of your skill level Money from excess overtime Happiness by bringing back the joy of performing your job as a manager Even though you may be a working practice manager who is actively [...]

Transactional Analysis and Medical Practice Management

Monday, October 25th, 2010

Transactional Analysis.  Have you ever heard of it?  It is the revelation and findings of Dr. Eric Berne about our interactions with others and detailed in his book on the subject entitled “Games People Play” about the three ego states that we all have and use daily.    To summarize for you the three ego states are: Parent – That part of us that recorded unquestioned events by our parents early in life.  Basically everything we as children saw our parents do and heard them say was recorded into our ego as parent.  This data was recorded straight without editing [...]

« Previous Entries