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Stop patients from threatening your HIPAA compliance

May 1, 2013

iphone appsLast week we had another great group of practice managers for our HIPAA Compliant Policy Writing Intensive workshop. One of the side benefits of getting different practices together in one setting is to find out what their challenges are and share some of the issues they’re facing. A couple of questions came up that involved data security, specifically data transmitted by email:

How do I securely email when I don’t have a patient portal yet?

My patients are trying to email protected information to me. How do I stop that and give them a secure way to send their information?

Back in February we did a post on QuickDrop which allows users to securely send and receive files of any size and type on mobile devices such as tablets and smartphones. Today I’d like to tell you about a product called Enlocked which specifically addresses the email security issue.

Enlocked is a secure cloud-based messaging service that allows medical practices to communicate with patients via encrypted email. There are two ways for patients to view messages with Enlocked: 1) they can download an encryption app to decode emails, or 2) they can be sent a message letting them know that they have an email that they can view via Enlocked’s secure website. Enlocked is promoted by Physician’s Practice and is just one of many new ways that the IT industry is helping medical practices to be HIPAA compliant. Learn more about Enlocked on their website at

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From My Clients

“Thank you for the invite to the recent workshop with you and Donna. I enjoyed the small class and felt like we were provided with a lot of valuable information. I always learn a lot from you and you always have a way of simplifying and making things easy to understand. I would recommend this workshop to any practice who is looking to implement/update their HIPAA policy manual. I look forward to continuing to work with you and Donna in the future.”

Rhonda Hodgson, Office Manager, Kerry V. Rifkin, M.D.

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