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Pat Mastors podcast

March 22, 2013

Pat MastorsPat Mastors is a Patient Advocacy expert and discusses her invention, an innovative product called the Patient Pod. It’s a simple tool that clips to a patient’s bedrail when they are hospitalized and contains hand sanitizer, wipes and other tools to help patients advocate for themselves during a hospital stay. It’s also a great tool for medical practices to use to brand themselves to their patients who are going in to the hospital. Pat is the author of the book “Design to Survive: 9 Ways an IKEA Approach Can Fix Health Care and Save Lives” and reveals her personal reasons as to why she is so committed to patient advocacy.

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  • New Clarification for Charging Patients for Medical Records

    The Office of Civil Rights has recently released new guidelines on patients’ rights in obtaining access to their medical records and allowable charges for copies of these records. Here are some highlights regarding permissible fees: -The Privacy Rule allows reasonable, cost-based fees to be charged. According to OCR, the fee may include only the cost of:  Labor for copying the requested PHI whether in paper or electronic form. Supplies for creating the paper copy or electronic media (CD, USB drive, etc.) if the individual requests that the electronic copy be provided on portable media. However, the covered entity may not […]

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