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Staff Relations

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Team Building In Your Practice

Monday, April 26th, 2010

Now that healthcare reform is hitting your practice squarely in the eyes it is important to call upon all resources within your practice.  Hopefully you have a Team of resources.  Your team could involve employees, other practice managers, outside vendors, and even patients for that matter.  Coordinating your team is the effect of collaborating with your team members in order to bring about changes and policies within your practice. Employee Team Members It is time to accentuate the positive and keep morale high for the changes to come.  Allowing small negative talk to filter through your practice can throw morale [...]

Leading By Example

Friday, March 26th, 2010

Sometimes the issues with staff can be traced back to officers, managers and providers of a medical practice.  No finger pointing here, just stating that to lead by example means to only expect from employees what you yourself are willing to give. For instance, if you are late to work every day, it is hard to expect your staff to be punctual.  Morever, it is sending the message that you do not value a work ethic of being on time for yourself.  Also, if some of your in-house rules do not apply to certain employees of the practice, the message [...]

Incredible Staff Turnover?

Tuesday, February 16th, 2010

Are you suffering from incredible staff turnover rates in your office?  Many practice managers I have talked to recently are still struggling with staff turnover.  It seems that most of the turnover is coming from the administrative support areas in the office.  Finding ways to reduce staff turnover rates can be challenging for a manager who is doing all she can to keep her office running smoothly.  Here are some tips that may help you to turn this situation around quickly: Conduct Routine Office Interviews With Staff Reach for the pulse of your staff and find out how they are [...]

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