• Follow Us

• Categories

  • Business Coaching
  • Call Center
  • Chat Time
  • Management
  • Meaningful Use
  • Outsourcing
  • Patient Satisfaction
  • Practice Revenue
  • Reform
  • Solution Blog
  • Staff Relations
  • Thought Processes

• Recent Posts

  • Practice Manager, Can You Be Too Friendly at Work?
  • Announcing our FREE Webinar to Answer Your Meaningful Use Measure 15 Questions
  • Who’s In Control – You or Your Technology?
  • Don’t Take Any Risks with Meaningful Use Attestation – Violations Can Lead to Big Fines
  • Could EMR Scribes Make Doctors More Effective in the Exam Room?

• Tags

  5010 accounts receivable attestation collection process David Neagle doctors documentation electronic health record employees Facebook goal setting healthcare consulting HIPAA ICD-10 increase revenue leadership listening meaningful use meaningful use deadlines media medical manager medical office medical practice medical practice management office manager Overwhelm Patient Relations patient satisfaction policies and procedures POMAA PQRI practice management practice manager practice marketing strategies practice operations practice policies provider Reform security security risk assessment social media staff turnover Stin Hansen success Twitter
• 

  

  

Business Coaching

« Previous Entries

Practice Manager, Can You Be Too Friendly at Work?

Friday, May 18th, 2012

Let’s face it. You spend the majority of your waking, productive hours at work each day. You and your co-workers are together 8, 10 sometimes 12 hours a day. You handle pressures and stresses that naturally draw you closer together. Those shared experiences deepen your relationship and create strong team bonds that help you to be more effective and efficient. But, can you be too friendly at work? As a Practice Manager, there are a couple of “friendly” dangers to avoid. The first is becoming too friendly with your employees creating roadblocks to effective management. Initially the relationships you forge [...]

Your Free Recording is Here – Here’s to a Great New Year!

Thursday, December 29th, 2011

During this frenetically busy holiday season, it’s easy to focus on others and forget to take some time to reflect on your own needs, wants and goals. Over the next week, give yourself a gift by taking a few minutes to listen to the following audio, and reflect on YOU.  It will help you to focus on where you want to go in 2012, AND how to take the steps to get there.  Click on my picture below to begin the audio recording. I’m wishing each and every one of you a very happy holiday season filled with the perfect [...]

You Won’t Make It As A Practice Manager Unless You Learn To Do This

Thursday, November 17th, 2011

In your office, who is your security manager, privacy manager, compliance director?  Who are you sending to the next meeting about Meaningful Use?  Who keeps your Policies and Procedures up-to-date?  Who handles special projects? If you answered you, the Practice Manager every time, then you need to brush up on your delegation skills. If you don’t learn to delegate, then you’re not going to make it as a Practice Manager. It’s clear that today’s Practice Manager cannot be in the details and still get it all done.  But, just as dangerous is the Practice Manager who assigns a critical task [...]

6 Critical Steps to a Successful Medical Practice Launch

Thursday, November 3rd, 2011

BY NANCY LATADY Marketing a brand new medical practice requires a strategic approach, good planning, and enough time. Avoid the common mistake of 1) taking short cuts that will require expensive and time-consuming fixes later, and 2) not allowing enough lead-time to let the marketing process work well for you. To bring in the number of patients you need to grow and sustain your practice, be sure you have the following critical steps in place. Messaging – what’s yours? Know who your customers are, what they care about, what benefits you bring to them, and what they value most about [...]

How To Get More Done With Fewer Resources

Thursday, October 20th, 2011

With all of the changes in health care, the decreases in profitability and increased governmental reporting requirements, a question I hear often from a Practice Manager is – “How can we get more done with fewer office staff?” One of the first places to start is to look at your processes to identify non-value added steps or redundancies in the workflow.  On the surface, this looks like I’m recommending that you add more work to your already over-stressed staff.  But a strong, efficient workflow will enable you to see more patients, improve the patient experience and make for a happier, [...]

« Previous Entries